Frequently Asked Questions
Have a question about our rental services? You’re in the right place! Below are answers to some of the most common queries we receive. If you can’t find what you’re looking for, don’t hesitate to reach out to our friendly customer support team.
At our rental site, we prioritize convenience and efficiency. We understand that finding the right rental property can be time-consuming and overwhelming, so we’ve designed a user-friendly interface.
Yes you can for those properties that have allowed this functionality.
All major credit cards are accepted through our payment gateway priovider.
If you use instant book its a 5-10 minute process. If you are enquiring first its dependent on how long the property owner and you take to resolve your query.
In your dashboard on our site if you go to your reservations you will see a cancellation button.
You can contact us at ctlofts@iafrica.com.
No, we do not offer any services this is up to each home owner as to what services they offer.